Help Center
We're here to help! Browse common questions or get in touch with our support team.
FAQs
Find answers to commonly asked questions
Contact Support
Get help from our support team
Documentation
Learn how to use KiddoSafe
Frequently Asked Questions
How do I install KiddoSafe on my child's device?
To install KiddoSafe:
- Download the parent app on your device from the app store
- Create your account and set up your profile
- Download the child app on your child's device
- Link the devices using the pairing code provided
- Configure your preferences and protections
The entire process takes about 5 minutes.
Can my child uninstall or bypass KiddoSafe?
No. KiddoSafe uses advanced tamper-proof technology requiring administrator permissions and your parent password to uninstall or disable. We also prevent access to VPNs and proxy servers.
How much does KiddoSafe cost?
KiddoSafe offers three plans:
- Free: Core safety features including content blocking, app management, and sleep schedules
- Premium ($4.99/month): Advanced analytics, unlimited devices, custom blocklists, and priority support
- Family ($9.99/month): Up to 5 devices, multi-parent access, and family dashboard
All premium plans include a 14-day free trial.
What devices and platforms are supported?
Currently, KiddoSafe is available for Android devices (version 8.0 and above). The parent monitoring app works on both Android and iOS. An iOS child app is actively in development.
How do I cancel my subscription?
Cancel anytime through app settings or your account dashboard. Access continues until the end of your billing period, plus we offer a 30-day money-back guarantee.
Is my family's data safe and private?
Absolutely. We use bank-level encryption (AES-256), are COPPA and GDPR compliant, and never sell your data. Read our Privacy Policy for details.
Contact Support
Can't find what you're looking for? We'll get back to you within 24 hours.
Live Chat
Chat with our team
Available in the app